Medical Solutions

Privacy Policy

Medical Solutions Group Sp. z o.o. intends to provide you with a sense of security when using our website. The protection of personal rights is extremely important to us. We ensure that all data is processed in a fair and transparent manner and that your privacy and choices have been secured.

We hope that the Privacy Policy presented below will fully illustrate how we use your personal data, in case of which we are fully compliant with General Data Protection Regulation (GDPR) and the Polish Data Protection Act


Data Controller of your personal data:
Medical Solutions Group sp. z o.o. ul. Mińska 25B lok. U1, 03-808 Warsaw, Poland

You can reach Data Protection Officer by sending an email to:


Your personal data is collected and processed only to the extend required for website operation, as well as services and content offered by our website. For clarification, we will use an example: when you register on our website – by logging in, completing a survey or by signing up for a newsletter – personal data is collected and processed upon your consent. However, there are cases where it is not possible to give consent at the same time due to circumstances, as allowed by the provisions on the collection of personal data.

In order to understand your needs, we may store and process your personal data as well as share it with our partners in order to improve our products and services. We may also use your data to provide you with the necessary information about our offer (it may also be a third party using the data on our behalf), which can support you, for example, while conducting online surveys that help us understand your needs and opinions.

Naturally, we respect your choice if you do not want us to use your data to contact you. Please note, however, that we do not share your data with third parties who are not partners of Medical Solutions Group Sp. z o.o.

We want you to fully trust us and feel safe sharing your personal information with us. Therefore, we make every effort by undertaking technical and organizational measures to fully protect the data we store against accidental or illegal destruction, loss or change, or against unauthorized disclosure and access by third parties. Your data is protected by encrypting the stream of information that is transferred between your website and our server. In order to do that, we use the SSL (Secure Socket Layer) protocol. To make sure, when an SSL connection is established, you can check the closed padlock symbol on your browser. This encryption gives us a guarantee that the data you send is fully confidential and secure.


Personal Data Controller while processing data, shall comply with the current regulations, in particular Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and the repeal of Directive 95/46/W (General Data Protection Regulation), OJ No. 119, p. 1).


We collect and process your personal data to:

  • Offer comprehensive answers to your questions (Customer Service)
  • Fulfill your orders
  • Provide you with specific information or services
  • Keep in touch with you as our customers
  • Execute marketing activities

Your personal data may be collected and processed on the basis of the following regulations:

Article 6(1)


Our website collects and stores your personal data online only for a specific purpose you defined, unless data provision is required:

  • By authorised governmental or judicial authorities for legal reasons
  • In order to prevent illegal activities such as attacks on the Medical Solutions Group Sp. z o.o. information systems
  • To prepare negotiations with you or for contract execution purposes
  • To create a defence in a court process or to indict


According to the footnote in the recitals in the recitals of the GDPR, which are clarified in the provisions of Article 5(1)(e), personal data within the meaning of the GDPR may be stored only for the period necessary to fulfill the purposes for which they were collected. The Regulation does not impose a certain retention period for personal data, so there is no limit in days, months or even years.

Therefore, we would like to inform you that we process and store your personal data only for as long as we are required to fulfil our storage purposes or as long as required of us by law or regulations.


If you open our website, we may automatically collect the following data (i.e. not by way of registration):

  • Type of browser and operating system used
  • Where you came from to our website (website domain address)
  • Average time spent on a page
  • Individual page views
  • Your browser
  • Frequency of visits
  • Computer IP address
  • Session start, duration and end time
  • Telecommunications services used for access

The above data will only be collected and used if necessary and always in accordance with applicable laws


As regards the collection and processing of your personal data, you have the right to:

  • Access to your data
  • Rectification of data
  • Complete deletion or partial restriction of data processing
  • Lodge a complaint with the supervisory authority regarding the protection of personal data


When you use and browse our website, we may store data on your computer in the form of “cookies”. Such files allow us to automatically recognize your computer the next time you access our website. What does that mean? Such files, for example:

  • retain your password, which means that the next time you try to log in to the site you will not have to worry about remembering your password,
  • adjust the appearance of the site to your preferences

If you do not wish to receive cookies, you can easily configure them through your web browser to delete and block such cookies immediately or ask for your consent to their use every time you visit the website. Each web browser provider may have different instructions for managing cookies, see below our hints:

  • IE (version 10)
  • Opera (version 12)
  • Safari (version 5)
  • Chrome (version 26)
  • Firefox (version 20)


Medical Solutions Group Sp. z o.o. websites contain links to other websites. Unfortunately, we are not responsible for the personal data protection practices of these websites.


We respond to every request regarding user access to personal data, correction or complete deletion of such data. As the internet and legal modifications evolve, we will adjust our policy regarding personal data protection accordingly. Naturally, any changes will be announced on the current site, so please visit this section regularly.